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FAQ

Questions
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Frequently Asked Questions
From emergency plumbing services to slab leak repair, we’ve put together
a comprehensive run down of questions we hear most often.
How much does a plumber cost NZ?
Plumbing problems have the potential to cause some of the nastiest damages to your property and savings. So it is always great to have a good idea of the cost the service incurs in your neighbourhood. The charge for a certified plumber in New Zealand falls between $75.00-120.00 per hour. The fee is subject to increase depending on the job scope and on the location of the plumbing job. If it is an emergency plumbing job that falls outside normal working hours, you will be charged a call-out fee accordingly.
Why do plumbers charge a call-out fee?
A call-out fee is a fixed sum a business charges in exchange for the services provided at short notice. Plumbing emergencies are often unprecedented and if not organized, could end up in extensive damages to the client's property. In the plumbing service sector, a call-out fee helps to avoid disrupting the plumber's schedule and prioritize urgent jobs from the others.
How do I estimate plumbing costs?
While you may be able to locate and identify some plumbing issues at your location, there may be deeper and hidden troubles behind those that only an experienced and expert plumber will be able to diagnose. The ideal way to get an accurate estimate on your plumbing troubles is to contact your local plumber and get an in-depth evaluation done. The plumber will provide an estimate including an explanation of the issue, solution recommendations according to your budget.
What do plumbers do?
Plumbers, a part of the essential workers' community, play a crucial role in keeping your place healthy and hygienic. They are trained and certified to offer you a number of services like maintenance plumbing, commercial plumbing, residential plumbing, and industrial plumbing. Their daily jobs vary from attending simple tasks like fixing dripping taps, unblocking toilets, to large-scale commercial projects like installing or repairing water supply and drain management pipes in multi-story buildings.
How do you normally pay a plumber?
Most plumbing services provide multiple options for payment transactions on services rendered. On completion of the plumbing job, you can choose to pay by credit card or cash or through online options (on or before the dates mentioned in the invoice), depending on the terms of the job booked with the plumbing service provider.
Why is plumbing so expensive?
Unlike the general notion that plumbers are mere handymen; they are, in fact, a trained and qualified workforce, making their services expensive. Every plumber gets into the trade after completing a rigorous 5-year apprenticeship when compared to the three years of the majority of the other trades. Plumbers perform some of the most necessary and finicky jobs like unblock toilets and sewer drains. They get their hands dirty so that the customers are clean and safe. They also have the responsibility to ensure compliance regulations, the safety of water, drains and other plumbing details for household and commercial consumption. All these factors make plumbing services demanding and expensive.
What is the average mark-up on plumbing parts?
While there is no hard and fast rule on an 'absolute' mark-up percentage, most plumbing service providers in New Zealand charges an average around 15% - 30% mark-up on plumbing parts. Mark-up charges for specialised plumbing products could be more.
Can you negotiate with plumbers?
Final billing charges are often non-negotiable for most plumbing service providers. The charges are comprehensive of the employees' expertise, time and knowledge from their education, not to mention the risks and hazards they endure. However, if the client is facing difficult circumstances and cannot afford the job, some plumbing companies offer discounts and financial aids to eligible persons.
What kind of plumbers makes the most money?
Plumbing is a lucrative job. You can become successful in the Plumbing profession just like any other high-paying job and industry. If you put in the hard work, complete the apprentice properly, if you are up-to-date with the changes in plumbing technology, you can easily become one of the highest-paid plumbers in your vicinity.
Do plumbers fix drywall?
When you request a plumbing repair in your home, chances of breaking at least a portion of the wall or structure to access the pipes are inevitable. There are some building plumbing repairs that cannot be performed without breaking through the walls. Each plumbing service company will have its own approach for fixing drywall damages. While some may have in-house staff specialised in offering building maintenance services, others may have a third-party vendor to take care of the particular requirement.
Do I need a plumber to install a faucet?
It would be ideal to leave some jobs to the pro in the field. With a few YouTube videos and determination, you can try to install a faucet. However, it is an unnecessary risk that could later cost you in damages, time and money. The right way to get a new faucet or fixture installed on your property is to call reliable and expert plumbers in Auckland.
Can a handyman fix a leaky faucet?
Interruptions in plumbing systems due to a leak or damage can cause a lot of stress and frustration. However, the issue cannot be fixed just by a handyman. The main reason being they are not trained or qualified to perform the job. Incorrect installation of faucet or plumbing fixtures can create serious damage to the plumbing system of the building and insurance companies will reject your claims request as the repair work was not performed by approved technicians.
How much does a plumber charge to replace a valve?
Replacing a valve in the plumbing system should be performed only by experienced and qualified plumbers so that you do not have to go down the road of costly repairs later. Most plumbers charge their normal hourly rate along with the cost of the new valve that is being installed.
How much does a plumber cost to unclog a toilet?
Call the plumbing experts when you are facing problems like Leaking toilets, Running toilets, Overflowing toilets, Leaking toilet bases or faulty flushing mechanisms in the toilet. A certified plumber will charge anywhere from $75.00 to $1000 to repair the toilet.
How long does it take to fix a burst pipe?
When there is an unusual increase in your water pressure, it can cause the pipes to burst, causing a plumbing emergency. It can also burst due to deterioration of the material, or pressure from oversized clogs in the pipes. It can take anywhere from 10 minutes to hours to repair your burst pipe, depending on the material of the pipe and the location of the burst.
What is the pipe bursting method?
Wear and tear of sewer lines is inevitable. You will have to either repair or replace them, depending on the extent of the damage. Pipe bursting is a reliable, safe and cost-effective way of restoring your sewer lines, without disturbing the area around the site. It is a trenchless method of replacing buried pipelines without excavating and digging in a hole or trench.
How do you know if a pipe burst under your house?
Broken or burst pipes can be expensive. One of the most common signs for a pipe burst under your house, is the water puddles in unexpected in and around your house, hissing sounds of water jetting out from a leak or a water bill higher than usual. The moment you spot one or more of these signs, turn off your electricity as well as your main water supply and call your plumbing experts.
What does a burst pipe sound like?
If you suspect there is a burst pipe in your property, look out for a hissing/rushing sound of water or air from anywhere. Turn off the water supply and relieve pressure in your pipe system to minimize damage and wastage.
Why do I hear running water in my pipes?
There is no need to worry about the light gurgling sound of water in the pipes at your property when you turn on a faucet or other appliances. This sound comes from the friction from the movement of water as it goes up and down the pipes.
Why do I hear water dripping from within my walls?
Running water or dripping sounds from the water pipes in the property is not a good sign. It could be an indicator of abnormal water pressure or air in the pipes or leaks. Look for water spilling or staining on the walls anywhere inside or outside the building and call your plumbers for leak detection.
What does it mean when I can hear water running in pipes but there is no leak?
Some of the sounds in the home’s plumbing system are normal. If you can hear running water in your pipework but cannot detect leaks, it is possibly the result of friction from water running against the valves and other metalwork in the plumbing system.